Privacy
Policy.

This website is operated by Sophia Anwar, a certified Relational Life Therapy (RLT) coach trading as End Relational Conflict, based in London, United Kingdom.

As the operator of this website, Sophia Anwar is the Data Controller responsible for your personal data under the UK General Data Protection Regulation (UK GDPR).

Contact: sophia@endrelationalconflict.com
Website: endrelationalconflict.com

We collect the following personal data when you use this website:

• First name — collected when you complete the relationship style quiz or sign up for updates
• Email address — collected when you complete the quiz, sign up to receive news and updates, or contact us directly
• Quiz responses — your answers to the relationship style assessment, processed to generate your results and not stored individually
• Contact details — if you reach out via the contact form

We do not collect sensitive personal data such as health records, financial information, or special category data as defined under UK GDPR.

We use your personal data for the following purposes only:

• To deliver your quiz results and the personalised letter that accompanies them
• To send you information about Sophia Anwar’s coaching services, workshops, intensives, and bootcamps — with your explicit consent
• To keep you updated with news, reflections, and developments in Sophia’s work and the field of relational therapy
• To notify you of new launches, events, and opportunities — with your explicit consent
• To respond to enquiries submitted through the contact form
• To improve our website and services

We will never sell your data, share it with third parties for marketing purposes, or use it for any purpose beyond those listed above.

Under UK GDPR, we process your data on the following legal bases:

• Consent — when you tick the consent checkbox on the quiz, you give explicit consent to receive emails from us. You may withdraw this consent at any time by unsubscribing.
• Legitimate interests — when you contact us via the contact form, we process your data in order to respond to your enquiry.

We use the following trusted third-party services to operate our website and communications:

• MailerLite (mailerlite.com) — our email marketing platform, used to store subscriber data and send emails. MailerLite is GDPR compliant.
• WordPress.com — our website hosting platform. WordPress.com processes data in accordance with their Privacy Policy.
• Anthropic (anthropic.com) — used to generate personalised content as part of the quiz experience. No personal data is permanently stored by Anthropic.

We do not use Google Analytics, advertising trackers, or any third-party tools beyond those listed above.

When you complete the quiz and provide your email address with consent, you may receive:

• A welcome email from Sophia Anwar about her coaching services
• News and updates about Sophia’s work, RLT, and the field of relational therapy
• Notifications about new service launches, workshops, intensives, and bootcamps
• Occasional resources, reflections, and information about relationships and coaching

You can unsubscribe at any time by clicking the unsubscribe link at the bottom of any email, or by emailing sophia@endrelationalconflict.com. We will process your request promptly.

We retain your personal data for as long as necessary to fulfil the purposes set out in this policy, or for as long as you remain subscribed to our mailing list.

If you unsubscribe or request deletion, we will remove your data from our systems within 30 days. Contact form enquiries are retained for a reasonable period to allow us to respond, and are then securely deleted.

As a UK resident, you have the following rights in relation to your personal data:

• The right to access — you can request a copy of the personal data we hold about you
• The right to rectification — you can ask us to correct any inaccurate data
• The right to erasure — you can ask us to delete your personal data
• The right to restrict processing — you can ask us to limit how we use your data
• The right to data portability — you can request your data in a portable format
• The right to withdraw consent — you can withdraw consent to email marketing at any time
• The right to complain — you can lodge a complaint with the Information Commissioner’s Office at ico.org.uk if you believe your data has been handled unlawfully

To exercise any of these rights, please contact us at sophia@endrelationalconflict.com. We will respond within 30 days.

This website is hosted on WordPress.com, which may use cookies to ensure the website functions correctly. WordPress.com manages cookie compliance on our behalf.

We do not use cookies for advertising or tracking purposes. You can control cookie settings through your browser preferences at any time.

Our website and services are intended for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a child has submitted data to us, please contact us at sophia@endrelationalconflict.com and we will delete it promptly.

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the ‘Last updated’ date at the top of this page. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or how we handle your data, please get in touch: